14 Comments

  • Saurabh

    “How to start software without shell” You had such a experience? Many many years ago ,when I didn’t even have a net connection I lasted a whole month using this technique. I was much younger then and I gathered the courage to reinstall Windows only after a month.

  • […] ותיקון, דרך שבסופה יש סיכוי רב שהמחשב ישוב לתפקד כשורה. רוצו לקרוא. בסיום הקריאה תכירו כמה כלים שלא הייתם מודעם להם עד כה […]

  • @Saurabh

    Well, I had that just two days ago as described in post. :) It is really common effect or aftermath of malware so I see this quite a bit around.

  • Seelenwahnsinn

    So you bother trying to fix it? I don’t know why, but I tend to always format when I face this kind of situation. Any kind of fix seems to me as a “temporary fix,” and it bothers me to know the system could be better if just reinstalled.

    Also.. Ctrl+Shift+Esc? I always opened it by Alt+Ctrl+Del; didn’t even know this shortcut. :)

  • @Seelenwahnsinn

    Why format for an issue that is often fixed with single registry edit?? :) Major waste of time.

    Ctrl+Alt+Del goes to intermediary window from which you can run Task Manager. Ctrl+Shift+Esc just goes to Task Manager directly – handy.

  • Seelenwahnsinn

    As you know, explorer.exe problems are, most of the times, caused by malware. At least for me, every single blank desktop that greeted me was because of it. And though removal tools are effective, sometimes it’s just faster to format the machine than to completely remove malware and fix the broken things it left behind.

    Of course in a situation where a program uninstall is to blame, I would pretty much just fix the registry and move on.

    About the shortcut… I don’t have much experience with this “intermediary window,” as in most of Windows XP machines it doesn’t happen, and I skipped Windows Vista entirely. But still now that I’m using Win7 as my home computer OS I don’t see this window too much (Process Explorer is my manager of choice). Thanks for the tip, I’ll try to remember about this shortcut next time. :)

  • @Seelenwahnsinn

    Reinstall Windows and you learn nothing new. Figure out how to fix something and you can save time on reinstalling Windows next time(s). :)

    I know that if you fix PCs for a living it will probably boil down to don’t-think-reinstall. I don’t do such stuff that much so I can take my time to learn and tinker.

  • nathan

    Hi i recently removed some viruses off my laptop using spyware doctor and what you described above has happened. I ran task manager and typed in explorer and it couldnt find it! Help please

  • @nathan

    Most likely malware had ruined explorer.exe completely and it was erased rather than recovered.

    Basically you need fresh copy of file. If you have access to computer with same (or at least roughly same) version of Windows you can try to copy it from there.

    If you have Windows installation disc (again – same or roughly same) you can extract clean copy of explorer.exe from there.

    Also try System File Checker, which is launched from command line and quite good at restoring system files (will need installation disc or copy of one as well).

  • nathan

    yeh i checked virus history and it had infected the explorer file, which then my anti virus deleted! Thanks for helping me find out what it was! Do you get an installation cd when you buy a computer?

  • @nathan

    It depends. You may get full installation disc, or recovery disc, or hidden recovery partition on your hard drive, or nothing at all.

    It is hard to advise on such issues remotely, so I suggest you find some friendly computer techie offline to take a look at your computer.

  • Yendo Braz

    I was having the Black Screen of Death with mouser pointer and realised through Event Viwer (eventvwr.msc) that the explorer.exe crash was associated to the propsys.dll located in windows\system32 folder.

    So, I managed to emulate a mini WinXP via Hiren’s Boot, loaded a “health” propsys.dll from my other Windows 7 system and overwrote the corrupted one. Problem solved to me!

  • Rajesh kumar

    This morning went to start work at my home office and WIndows XP is
    munted!!! XP Professional SP1

    It will boot up to allow me to select the user account. On both user
    accounts, one with Admin rights, it boots until it shows the desktop
    wallpaper then stops. No taskbar or icons are shown.
    The intro music plays.
    I can open the Task Manager

  • NosaAlonso

    i experience this problem and explorer.exe didnt exist on C:\WINDOWS (only explorer.scf & explorermgr.exe

    and i tried this:

    1. start menu disappear
    2. CTRL+ALT+DEL
    3. Click New Task
    4. Type C:\Windows
    5. Browse
    6. rename explorermgr.exe into explorer.exe
    7. Rename (again) explorer.exe into explorermgr.exe
    8. Suddenly there is explorermgr.exe & explorer.exe!!!
    9. Click Explorer.exe
    10. Start menu Reappear

    Hope This Helps…
    NosaAlonso

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