Microsoft Knowledge Base articles from Help and Support site contain a lot of information coming directly for Microsoft. Good chunk of it refers to dealing with various bugs and problems.
Since Windows internal workings are governed by registry – fixes often include instructions for manual registry editing which is neither easy or safe for average users. Recently situation started to change with dedicating team to work on automating fixing process.
Fix it for me blog
Team has simple micro-blog up. It’s running since November 2008 but it seems first two months were slow and things had really started moving on January. There is not much content there – only announcements which Knowledge Base articles have Fix it buttons live and working.
Fix it buttons
Updated articles have new Fix it for me sections (as opposed to Let me fix it myself with old-style instructions) that now include uniform Fix it buttons. For now buttons will only appear in English versions of articles (language can be changed in sidebar) but will work for localized versions of Windows.
Clicking button will start download process of small .msi (Windows Installer ) file that will perform all necessary actions when run.
I can’t stress enough how important is solving OS issues in a way that doesn’t create more issues . Aside from process simplified for end-users it will also benefit system administrators (some of them also known under computer person in family pseudonym) for whom sending file to remote location is simpler then remote registry access.
Awesome initiative and I hope it will spread like fire through Knowledge Base . I have some doubts about using msi packages over reg (plain text files with registry keys that are imported on execution) files but it is Microsoft’s call I guess. I would also like to see some tool or page bringing all available fixes together in simple interface. Well even if Microsoft won’t bother to – then some third party probably will (with fixes being in easily downloadable form).
Help and Support http://support.microsoft.com/